Day

Februar 25, 2025

Cisco Meraki for Government Achieves FedRAMP® Moderate Authorization

Cisco Meraki is excited to announce that we have achieved FedRAMP® Moderate and StateRAMP® Moderate Authorization. Built on our reliable and scalable Cisco Meraki cloud networking platform, trusted by 75% of the Fortune 500, our Cisco Meraki for Government solution addresses the unique security and cloud-first needs of government agencies. Sponsored by the Cybersecurity and...
Read More

The role of CRM in contact centers in 2025.

In today’s fast-paced world, customer expectations are higher than ever. To meet these demands, contact centers and call centers are turning to innovative solutions like CRM systems. These advanced platforms empower agents to deliver personalized, efficient support, ensuring customer satisfaction and loyalty. Without the ability to provide quick and contextual service, call centers risk losing...
Read More