Collaboration technologies have changed the way that customers interact with many companies, and financial services are no exception to this change. Customers expect simple and boosted digital experiences for loans, banking, credit cards, and customer service.
Collaboration tools allow businesses to deliver the impeccable customer services their clients expect without comprising on critical concerns like security, privacy and compliance. With extensive experience in collaboration, backed with Cisco’s decades-long rich history in security, compliance and privacy, Webex Suite is the top choice for financial institutions and governed industries.
Connect, Collaborate, and Engage with one, AI-powered Webex Suite
Webex Suite is an all-in-one, AI-powered collaboration suite, built to allow organizations to seamlessly connect with customers, and collaborate with colleagues across locations and branches, without compromising security, privacy and compliance. Webex Suite enables users to collaborate with others in real-time, host interactive experiences and events, and drive meaningful engagements.
The 8 powerful workflows within the Webex Suite including Meetings, Messaging, Calling, Webinars, Events, Whiteboarding, Polling and Video Messaging are powered by the Webex Platform and provide the flexibility, security and interoperability that today’s financial institutions require to provide the best employee and customer experiences.
Why Webex Suite for financial services:
1. Collaborate in real-time with high quality audio and video
Video and audio quality plays a huge role when collaborating with colleagues and customers across locations. Webex is known for delivering industry-leading video and audio quality with award-winning background noise cancelation where it eliminates noise in the background and enhances the voice closest to the microphone ensuring that you can always hear and be heard clearly.
2. Connect from any workspace, on any device
With Webex, you can get work done from the office, home or while on the go using the Webex App. You can easily join meetings or collaborate with customers on your laptop, phone, or your car’s infotainment system and enjoy crystal clear video, audio and interactive features that let you continue your work everywhere.
You can also connect with colleagues instantly via chat, and share content, create and ideate with two-way digital whiteboarding and more. With our latest AI innovations, you can now leverage Webex AI Assistant to easily summarize a specific space or your entire conversations and stay on top of important matters and action items.
Webex Suite also integrates with the complete portfolio of Cisco Devices, from phones to desk devices that can be used at home, to the complete line of video devices that can be used in office open spaces and conference rooms. With AI-powered innovations such as intelligent framing, dynamic speaker tracking, and advanced multi-camera, participants get the best experience in every meeting, like they are in the same room.
3. An AI Assistant that keeps you productive
Webex has been at the forefront with AI innovations such as AI Assistant, award-winning background noise removal, real-time translations, and more. Our pervasive AI across the Webex Platform and Webex AI Assistant work silently in the background to improve communications, productivity and remove barriers whether collaborating internally or externally.
The AI Assistant saves time by summarizing meetings and messages, making it fast and effective to catch up on things in just seconds. You can also use AI Assistant to get up to speed on any action items and communicate globally by translating messages into 120+ languages. Webex AI Assistant improves productivity of hybrid workers and helps them get the most out of every meeting, messaging, and communication.
4. Powerful partnerships and integrations
Webex has powerful partnerships with leading partners and offers deep integrations that help you remain productive and take your collaboration to the next level. You can collaborate, from wherever your work takes place, without having to switch between applications.
5. Uncompromised security, privacy, and compliance
For financial institutions, security is a fundamental concern. Collaboration must provide multiple levels of security for tasks that range from scheduling meetings to authenticating participants to sharing documents. Cisco makes security the top priority in the design, development, deployment, and maintenance of its networks, platforms, and applications. We provide the most complete set of security and privacy tools to help financial institutions reduce risk across the entire collaboration ecosystem while adhering to their compliance and privacy regulations. You can incorporate Webex solutions into your business processes with confidence, even with the most rigorous security requirements.
6. Ease of management via Control Hub
The entire Webex Suite can be managed via the single-pane-of-glass, Control Hub. IT admins can provision users, assign licenses, manage devices, access real-time troubleshooting and analytics and even set security and compliance controls and policies. With the seamless integration of Webex Control Hub and Webex Suite, administrators can manage all eight workflows and more from one central location, saving time and boosting work efficiency.
Webex Control Hub also integrates seamlessly with other Cisco solutions, such as Cisco ThousandEyes to gain insights on network usage and availability, Cisco Meraki for wireless switching and security, and Cisco Spaces to leverage location services for real-time office occupancy. These integrations enable unmatched insights across various aspects of network, security, and IoT.
The Webex Suite is built on the enterprise-grade secure Webex platform with AI-powered features built-in. It is innovative, intuitive, secure, simple to use and manage. Click here to learn more about the Webex Suite for Financial Institutions and contact our Sales team to request a live demo or discuss your specific needs.
The post 6 reasons why financial institutions trust Webex Collaboration Suite first appeared on Webex Blog.