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The power of AI in patient experience: A personal journey.

The “boiling frog” metaphor illustrates how gradual changes can sneak up on us. I truly understood this when my husband returned from a February jiu-jitsu class with a strained back. At first, we treated his injury normally: ice, heat, Tylenol. But quickly, he struggled to bend down for simple tasks like emptying the dish washer....
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Nominations for the 2025 Webex Customer Awards are Open!

Hold onto your hats because we’re about to unveil something truly spectacular. The time has come: Nominations for our 4th annual Webex Customer Awards are officially OPEN, and the excitement is building! Last year, we rolled out the red carpet for our customers in a dazzling Oscars-style ceremony. Take a look! If you think last...
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Driving Service Provider Partner Growth and the Evolution of …

Our Commitment to Service Providers At Cisco, we are dedicated to empowering service providers with cutting-edge communication and collaboration solutions that enable the best-in-class Employee Experience and Customer Experience. The large and growing cloud communications market presents significant growth opportunities for Cisco and its partners. This market requires our partners to deliver services with speed,...
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How the Amplifon Foundation drove 40% increase in well-being for …

For 75 years, Amplifon has been committed to enhancing quality of life through technology and innovation, helping people rediscover the emotions of sound. In 2020, this mission expanded with the Amplifon Foundation—a nonprofit dedicated to fostering social inclusion and improving the lives of those at risk of marginalization. With a particular focus on the elderly,...
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No Cable? No Problem: Miracast® on Cisco Devices

Tired of searching for cables during your meetings? With Miracast® on Cisco RoomOS & Cisco MTR devices, you can wirelessly share your screen and transform any meeting room into a cable-free environment. Here’s everything you need to know to start sharing seamlessly. Why Choose Miracast? Cable-free: Eliminate meeting room’s cable clutter with Miracast and remove...
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Cisco Call for Microsoft Teams: Enterprise calling, without …

Voice communication is mission critical, and businesses need a reliable, feature-rich, and scalable calling solution—without compromise. While Microsoft Teams is widely used for collaboration, Teams Phone lacks the enterprise-grade calling experience that businesses require. Cisco Call for Microsoft Teams bridges this gap. It delivers the full Webex Calling experience with proven 99.999% availability, AI-powered features,...
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Enterprise Connect 2025: The Rise of Agentic AI in Collaboration

Enterprise Connect 2025 confirmed that AI in collaboration is evolving from simple automation to AI that takes action. Cisco is leading with agentic AI—AI that anticipates needs, fulfills intent, and drives measurable business outcomes for our customers and partners. At this year’s event, we introduced new AI-powered innovations in Collaboration across the Webex Suite, Contact Center,...
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What’s new on Cisco Devices for Microsoft Teams – Spring 2025

Cisco remains committed to providing an exceptional Microsoft Teams experience tailored to every customer’s unique preferences—whether your organization favors the rich Cisco Rooms experience with seamless Video Integration for Microsoft Teams (VIMT), or the comprehensive functionality offered by Microsoft Teams Rooms. This commitment drives ongoing innovation, resulting in significant advancements across both the Cisco Rooms...
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How BBVA embraced hybrid work with Cisco devices

As a leading financial institution with an international remit, BBVA has exacting technology demands. The company employs approximately 6,000 people at its Ciudad BBVA headquarters complex in Madrid, with thousands more around the world. Connecting all these employees requires an advanced technology deployment. As it built out a new hybrid work culture following in the...
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Announcing the general availability of Webex AI Agent: paving the …

Creating and delivering remarkable customer experiences (CX) with consistency is crucial to fostering strong relationships in today’s market, though many organizations struggle to keep pace with rising demands. Many of us know the frustration of reaching a dead end in customer service, with no option to reach an actual human representative. Traditional, rigid chatbots often...
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