The spirit of the AI revolution was palpable at WebexOne 2024 in South Florida this week. Thousands of Cisco customers and partners gathered at the seaside Diplomat Beach Resort – and thousands more joined virtually – to explore how AI is shaping our collective future in exciting and novel ways. You could find Webex Integration...Read More
What a full few months it has been here at Cisco! We wrapped up WebexOne last week and on its heels, was the amazing Partner Summit that just wrapped up. Reflecting on FY24, I feel immense gratitude for our partners’ unwavering dedication. Your commitment to excellence has driven our shared success, helping us achieve milestones...Read More
First unveiled at WebexOne 2021, Webex Go is an innovative mobility solution that delivers a seamless, secure, compliant, and private calling experience for the modern workforce. Last week at WebexOne 2024, we introduced new innovations that make Webex Go easier to deploy, more flexible, and more cost-effective for enterprises. The result? A game-changing mobile solution...Read More
Cisco’s position in both Ability to Execute and Completeness of Vision are reasons why it was recognized as a Challenger in the 2024 Gartner Magic Quadrant for Contact Center as a Service (CCaaS). We believe our comprehensive, scalable, and secure cloud contact center platform is delivering innovation and value to customers around the world. A...Read More
As 2023 unfolds, it’s time to evaluate how your workspaces can be optimized for hybrid work. A few short years ago, video conferencing equipment was largely available in select meeting rooms. The office was filled with spaces for conference calls and local collaboration—you know, the rooms with a phone in the middle of the table,...Read More
We rolled out the red carpet and turned the spotlight on once again for the 2024 Webex Customer Awards! This year’s innovators and visionaries have redefined the future of employee and customer experience with our technology, and we were thrilled to honor them at another Oscars-style ceremony. Choosing 18 winners across 14 categories was a challenge...Read More
Webex Suite is the ultimate AI-powered collaboration solution designed to support the needs of today’s modern workforce. Seamlessly integrating eight powerful workflows, it empowers teams to connect, collaborate, and engage effectively, whether in real-time or asynchronously from anywhere, any device. Today, at WebexOne—our premier annual event—the Webex Suite team unveiled exciting innovations that are revolutionizing...Read More
Over the past decade, Webex has been on a journey to improve how people communicate and collaborate. In this time, regardless of modality – messaging, voice, or video, synchronous or asynchronous – one constant has emerged: Experience Matters. Radically simple to articulate yet exceptionally complex to deliver, the very best experience is what we deliver...Read More
Customer experience solutions have skyrocketed to new heights, fueled by cutting-edge technology. The question is, will your organization ride this wave to emerge as an industry leader, or will you be left floundering in the wake of progress? Even with advanced technology, customer satisfaction with the experience is stagnant. New technology has enabled efficiencies but...Read More
Last year, we set a vision: Distance Zero; collaboration that makes it feel like there is no distance between you and your colleagues, regardless of how or where you choose to connect. You can sit anywhere in the world, and still experience the creativity, productivity, and innovation that thrives at the office. Since then, we’ve...Read More
