Sustainability and hybrid work goes together. Equipping your offices with beautifully designed Cisco devices allows you to bridge the distance between teams, leverage powerful data and insights, and infuse your workspaces with intelligence. It can also help you get closer to your sustainability goals. From circular design to active usage and optimization, all the way...Read More
We announced our industry-first Webex AI Codec last year and I am very excited to share that it is now generally available (GA), in the Webex app, enabling you to intelligently transform your audio experiences during calls and meetings. Here at Webex, we continue to focus on creating exceptional experiences between employees and customers. Today,...Read More
We announced our industry-first Webex AI Codec last year and I am very excited to share that it is now generally available (GA), in the Webex app, enabling you to intelligently transform your audio experiences during calls and meetings. Here at Webex, we continue to focus on creating exceptional experiences between employees and customers. Today,...Read More
In today’s fast paced digital environment, customer expectations are at an all-time high. Customers demand seamless and consistent journeys across all channels, advanced personalization, fast issue resolution, and humanlike support for self-service experiences. According to PwC study (Experience is everything: Here’s how to get it right), one in three consumers say they will walk away...Read More
The traditional ways of working have been disrupted. Today’s business and IT leaders are not only coming to grips with a hybrid work environment, evolving customer expectations, and an utter lack of resources. They’re also trying to keep pace with rapid developments in AI and the largely unrealized benefits it promises. That’s why WebexOne was...Read More
We’re honored that CRN has awarded Webex Customer Experience Essentials with a 2024 Tech Innovator Award. The solution was recognized as a winner in the Unified Communications and Collaboration – SMB category. Webex Customer Experience Essentials provides businesses with a simple and cost-effective customer experience solution. It delivers an essential selection of contact center tools...Read More
In today’s rapidly evolving digital landscape, where customer expectations are higher than ever, innovation isn’t just a luxury – it’s a necessity! Recent research from Webex revealed that 95% of contact center leaders believe AI is critical for their strategy to enhance customer experiences. Here at Webex Contact Center by Cisco, we’ve been helping customers...Read More
In today’s fast-paced work environment, finding the right tools to host seamless and engaging events can be challenging. Whether you are managing in-person, hybrid, or virtual events, the need for a flexible and intuitive platform is crucial. At Webex, we understand this need and are dedicated to offering solutions that allow users to seamlessly connect,...Read More
Our purpose at Cisco is to power an inclusive future for all. Within our devices business, we drive toward this purpose by building products that eliminate distance between dispersed teams – we call this distance zero – making it feel like you’re in the room together, wherever you are in the world. It’s a concept...Read More
Collaboration technologies have changed the way that customers interact with many companies, and financial services are no exception to this change. Customers expect simple and boosted digital experiences for loans, banking, credit cards, and customer service. Collaboration tools allow businesses to deliver the impeccable customer services their clients expect without comprising on critical concerns like...Read More
