In the new blog series, we will talk about how actual audio and video data is sent from sender to receiver across real-world networks. This initial blog entry will focus on the protocol and the format of the packets, while the next two entries will cover how these packets are sent, and then how they...Read More
We are proud to share that the Cisco Webex Contact Center has been named a Leader in the IDC MarketScape: Worldwide Contact Center-as-a-Service Applications Software 2024 Vendor Assessment (doc #US52302923, June 2024) report. The IDC MarketScape IDC’s report evaluated 12 worldwide providers. The report noted, “Midmarket organizations will find the breadth of capabilities in Webex...Read More
Webex Hologram, the industry’s first photorealistic 3D collaboration solution for enterprise customers, was recognized as the Best Collaboration Tool at the AWE USA 2024 conference Auggie Awards ceremony on June 19. The conference, held this year in Long Beach, Calif., and hosted by Augmented World Expo (AWE), is among the largest XR industry events in...Read More
In a market that is fast-paced and ever changing, customers rely on the availability of key industry data to stay informed about new innovations, macroeconomic conditions, and their trusted vendors’ performance. It’s one of the many reasons our analyst community is so important to us at Cisco. They provide our customers with expert insights that...Read More
The Webex Calling team just returned from Cisco Live US 2024, where we engaged with thousands of customers and partners. The event was a fantastic opportunity to showcase our latest innovations and gather valuable feedback from our users. Here are the top five announcements from Cisco Live 2024 that we’re most excited about. 15+ million...Read More
Cisco has expanded our Webex Calling and Webex Contact Center capabilities with a new media point of presence (PoP) in the United Arab Emirates (UAE). This enhancement demonstrates Cisco’s ongoing commitment to the UAE region, a key technology hub and fast-growing market in the Middle East. Enhanced enterprise-grade calling experience Cisco’s new cloud infrastructure in...Read More
Cisco Live returned to Las Vegas this year and Webex Partners hit the ground running, connecting to new customers and old, wowing eventgoers with awesome demos, and taking in the latest Cisco innovations and solutions from executives and thought leaders. Chuck Robbins, Cisco’s Chair and Chief Executive Officer, fired up the crowd on Tuesday with...Read More
The Webex team is having an exhilarating week at Cisco Live US, the premier annual event in Las Vegas. This event is always a highlight, providing a valuable venue to connect with our customers, understand their unique challenges, and explore future innovations. This year, we were thrilled to engage with over 20,000 attendees during the...Read More
It feels new. With the launch of Chat GPT, AI is exponentially more prevalent in the news and in our conversations than it was just two years ago. The reality is, at Cisco, AI is something we’ve been implementing into our collaboration products for more than a decade. Today, generative AI permeates across the Webex...Read More
Everyone is talking about AI. At Webex, we are actually doing it. AI is the world’s shiny new toy, and most organizations around the globe are investing in it because everyone wants the latest and greatest technology. But AI for AI’s sake falls short in purpose and potential. The Cisco AI Assistant for Webex, our...Read More
