We’re honored that CRN has awarded Webex Customer Experience Essentials with a 2024 Tech Innovator Award. The solution was recognized as a winner in the Unified Communications and Collaboration – SMB category.
Webex Customer Experience Essentials provides businesses with a simple and cost-effective customer experience solution. It delivers an essential selection of contact center tools in the Webex App, including all new agent, supervisor, and analytics experiences.
With Customer Experience Essentials, businesses can empower non-traditional agents, like knowledge workers, mobile workers, frontline, and operational staff, to contribute to the customer experience. It’s ideal for SMBs, regional branch offices, retail stores or any businesses that don’t have a need for full contact center functionality. When and where you need a richer level of contact center capabilities, be sure to evaluate our AI-powered Webex Contact Center options.
Customer Experience Essentials is generally available now for a promotional price of $30, per user, per month* which includes a Webex Calling Professional License. Contact your partner or Cisco for additional details.
*Promotional price for licensing only for US only in USD with a 3-year minimum term, pricing through partners may vary depending on included elements and will vary regionally.
If you are ready to elevate your customer experience, contact our sales team to discuss your specific needs or request a live demo of our latest innovations.
Learn more:
- Webex Customer Experience eBook
- Webex Customer Experience Essentials at-a-glance
- Compare Webex Customer Experience solutions
- Webex Contact Center
The post Webex Customer Experience Essentials wins 2024 Tech Innovator Award from CRN first appeared on Webex Blog.