Last week, PCMag published their latest reviews on best Video Conferencing Software 2025 and we’re excited to share that Webex was rated Outstanding, as a State of the Art Video Conferencing Platform and received the PCMag’s Editor’s Choice Award. Webex was selected as a top-quality collaboration platform for its intuitive interface, powerful AI innovations such as highly accessible closed captioning and AI Assistant, and native Vidcast integration for asynchronous video recordings. Let’s do a deep dive on each category:
Intuitive and Class-Leading User Interface
In today’s AI driven world, Experience matters more than ever. At Webex, we are focused on providing immersive, inclusive and flexible experiences for everyone, on any device. Our simple, intuitive and high-quality user experiences with industry leading, AI-powered features elevate teamwork and help today’s modern workers collaborate in their preferred language, using the tools of their choice. We can collaborate as if we are all in the same room.
Industry Leading AI-Powered Innovations
Even though the AI conversation has been the industry new buzz, Webex has been at the forefront with AI innovations and is known for delivering industry-leading experiences with AI.
The Cisco AI Assistant in the Webex Suite delivers AI innovations across audio, video, and text so whether you’re supporting customers or collaborating with teams; we make your interactions more productive. We, along with our customers have been using Cisco AI Assistant for months, and the feedback has been overwhelmingly positive. AI Assistant can help you get caught up on a meeting you are late to in real-time, summarize an hour-long meeting recording into just a minute, or even help you write the perfect message or translate your messages into 120+ languages. When you have to briefly step away from a video meeting to grab a coffee or answer the door, you can let people know with our Be Right Back feature. The AI Assistant is loved by our customers and consistently delivers the highest level of quality and accuracy into their day-to-day interactions.
We have continued to deliver industry leading innovations. We also recently launched our Webex AI Codec, ensuring crystal clear audio in poor network and low bandwidth conditions. Most of our customers are also familiar with our award-winning background noise cancelation enabling you to work anywhere, without having to worry about crowded or loud environments.
Our AI across the Webex Platform works silently in the background to remove communication barriers and ensure everyone can hear, and be heard, see and be seen, and feel included in every conversation.
Native Integration of Video Messaging (by Vidcast) in the Webex App
In today’s diverse workplace, sometimes scheduling or attending a meeting isn’t very practical, especially when time zones are a factor. With Webex Video Messaging (by Vidcast) – our asynchronous video messaging tool that is natively integrated into our Webex app. It allows users to create and share short video messages to share. Webex AI is also embedded in Vidcast, providing transcription, summary highlights and action items from the video so you don’t miss anything.
Coming soon, our users can also leverage the power of AI to easily make any PowerPoint or PDF into a professional and engaging video with Vidcast. Users can select the tone – business or casual, male or female, write your own script or have the AI Assistant craft one for you to edit. You can choose from a variety of options to personalize your message. Even more, it can translate your video into several languages, making communication more inclusive and effective.
Supercharge collaboration with Webex Suite
Webex Suite is the most versatile and comprehensive solution to power our best work together. Our commitment is to help you deliver exceptional experiences in every interaction. If you are ready to empower your employees, agents, supervisors, and IT staff with a flexible and comprehensive set of solutions that are more secure, reliable, innovative, with a global reach, our sales team is looking forward to discussing your specific needs and request live demos of our recent innovations.
In addition to this award, we’re honored to also have received the following awards and recognition in the past quarter:
Brand Awards
Webex was highlighted in Inc.’s Power Partner list for the third year in a row! The Power Partners list recognizes companies devoted to providing businesses with the tools and resources they need to start, run, and grow their business.
Product Awards
Cisco AI Assistant for Webex Contact Center won the 2024 Generative AI Product of the Year Award and Webex Contact Center won the 2024 CUSTOMER CCaaS Product of the Year Award both presented by TMCNet.
US News & World Report named Webex Events as the Best Overall Event Management Software for 2024. The article notes the fully branded registration page for all event formats with flexible ticketing options and fully customized branding, live streaming, and video breakout rooms.
Forbes named Webex one of the Best Webinar Software for 2024. The article highlights Webex’s live translations feature and mentions that the platform is ideal for global organizations.
CareerAddict named Webex one of the 10 Best Video Conferencing Tools of 2024 with a 4.7 star rating. The article mentions Webex’s comprehensive security options that make it a favorite for organizations looking for flexible and secure options.
Take a look at our accolades book to see what sets us apart in the industry.
Resources
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